Independent review — last updated 2026.
Verdict in one line: Innago is genuinely free for landlords — including free ACH rent collection, which even some paid competitors charge for — making it one of the best no-cost options for small landlords. It’s not the slickest tool, with occasional glitches and slower payment processing, but for the price (nothing), it’s hard to argue with.
Our rating: 4.4 / 5 for cost-conscious small landlords.
| Best for | Landlords who want truly free, including free ACH |
| Price | Free for landlords (perpetually) |
| Free plan | Yes — not a trial, genuinely free |
| Standout feature | Free ACH rent collection |
| Biggest weakness | Occasional glitches, slower payments |
| Screening partner | TransUnion |
What is Innago?
Innago is cloud-based property management software designed specifically for small landlords, and its defining feature is the price: it’s perpetually free for landlords, with no leasing fees and no trial that expires. It consolidates the core tasks a small landlord needs — online rent collection, tenant screening, lease management with e-signatures, maintenance tracking, and financial reporting — into one platform that costs nothing to use.
It makes money the way most free landlord tools do: through tenant-side fees (screening reports, and optional card-payment processing) rather than charging the landlord. The smallest Innago users have a single unit; some manage several hundred.
Features
Free ACH rent collection. This is Innago’s headline advantage. ACH bank transfers are free for both landlord and tenant — where competitors like Avail charge $2.50 per ACH payment on their free plan. Autopay, automated late fees, and partial payments are all supported. Credit card payments carry the standard processing fee (around 2.9% + $0.30).
Tenant screening. Through TransUnion, with credit scores, criminal background, eviction history, and income verification. A nice touch: you can set minimum screening criteria that applicants see before applying, which self-filters unqualified renters. Screening reports cost the applicant roughly $30–35.
Leases and e-signatures. Customizable lease templates, or you can upload your own existing (attorney-reviewed) leases and use Innago just for e-signature — useful flexibility.
Maintenance. Tenants submit requests with descriptions and photos; landlords track status and communicate. More functional than some free tools, though it lacks advanced vendor management and work-order templates.
Financial reporting. Records and organizes payments for tax prep, with reconciliation against QuickBooks or bank statements.
Pricing
Free for landlords. Genuinely, perpetually free — no subscription, no trial expiry, no leasing fees. The costs are tenant-side: screening reports (~$30–35, paid by the applicant) and card-payment processing fees. Landlords can optionally absorb ACH fees, but ACH is free by default. For a small landlord, it’s realistic to run Innago at zero ongoing cost.
Pros and cons
Pros
– Genuinely free for landlords, perpetually
– Free ACH rent collection (a real edge over some rivals)
– Solid TransUnion-powered screening with pre-application criteria
– Flexible leases — use templates or upload your own
– Responsive customer support (frequently praised by users)
Cons
– Occasional interface glitches reported by users
– Payment processing can be slower than some competitors
– Limited third-party integrations
– Maintenance tools lack advanced vendor/work-order features
– Less polished overall than premium paid tools
Who should use Innago — and who shouldn’t
Use it if you’re a cost-conscious small landlord (anywhere from one unit upward) who wants genuinely free rent collection without per-payment ACH fees, and you can tolerate an occasional glitch in exchange for zero cost.
Look elsewhere if you want the most polished experience (consider RentRedi for mobile), or you need deep accounting (pair with Stessa) or advanced maintenance workflows (the enterprise tier handles those better).
Innago alternatives
The closest alternatives are TurboTenant (also free, stronger listings, but applicant-paid screening and fewer free-ACH perks), Avail (similar but charges for ACH on free tier), and Stessa (free, but accounting-focused). See our best property management software for small landlords guide for the full comparison.
Bottom line
Innago’s pitch is simple and largely delivers: genuinely free landlord software, with free ACH as a standout that even some paid tools don’t match. It’s not the most polished platform, and you may hit the odd glitch, but for a small landlord watching costs, the value is undeniable. It’s an easy recommendation for anyone whose priority is keeping software costs at zero without giving up the essentials.
Independent and reader-supported. Some links may be affiliate links; we may earn a commission at no cost to you, which never affects our verdict. Verify current pricing and features on Innago’s site, as they change.